Refund Policy

Due to the nature of the design made especially for your LED Sign, we have a strict no return policy. Only in the event that a product is damaged during delivery we will accept returns. Your item must be undamaged, unworn, in its original packing, and in the same condition as when you received it. The receipt or other evidence of purchase is also required. To finish a claim, we will also need to see pictures and videos of the damaged item.

You can get in touch with us at Elegantprintz9@gmail.com to begin a return. In the event that your return is approved, you will need to return it with a postage label. We won't accept returns for items that are sent back to us without first requesting one.